As growing businesses aim to enhance and streamline their operations while saving costs, back-office outsourcing has become a popular strategic approach. The Philippines remains one of the world’s top choices when considering global outsourcing destinations, with business process outsourcing (BPO) playing a significant role in the country’s economic progress.  

Lower labour costs, a talented workforce and a business-friendly environment are some benefits you can enjoy when you outsource back-office functions in the Philippines. Whether it’s legal services, accounting services or AML functions, which we all offer to global companies at Bolder Group, outsourcing these essential functions will allow you to focus on your core responsibilities while we manage the complexities of compliance and administration. 

Outsourcing back-office support in the Philippines

Keeping back-office operations in-house comes with various challenges, such as limited scalability, finding the right talent and recruitment and training costs. The solution? Opt to outsource your back-office functions with a reliable and experienced provider in the Philippines like Bolder.  

Challenges of building in-house back-office operations

• Hiring and training personnel: Hiring and training new employees can be costly and time-consuming, making ongoing talent development investments crucial as your business grows.  

• Regulatory and compliance issues: Numerous regulations govern back-office operations, so it is administratively burdensome to comply with rules and meet reporting requirements, especially if you’re setting up your own entity in the Philippines for your back-office functions.  

• Tech investment and integration: Another challenge is investing in and integrating advanced tech tools and solutions for back-office operations.  This often requires substantial initial costs in software and hardware.  

• Specialised expertise: Building back-office operations in-house, particularly in the fields of accounting, legal and AML services, presents several significant hurdles. These include the need for strategic planning, technological investment and ongoing employee training. Additionally, the complexities of managing these operations internally are heightened by costs, required licences, certifications and accreditations.  

Bolder already has a team of professionals fully equipped to deliver these services with exceptional results and meet the highest standards. 

Advantages of outsourcing back-office operations

Outsourcing back-office functions in the Philippines offers you the following advantages:  

• Access to a competitive talent pool 

• Reduced labour costs 

• Favourable business environment 

• Enhanced efficiency through specialised skills 

• Flexibility in adjusting operational scale 

• Government support through strategic policies and initiatives 

In the constantly shifting global landscape, companies can boost their performance and reinforce their competitiveness by capitalising on these benefits. If you’re looking to outsource these highly specialised back-office functions in the Philippines to improve your business operations, consider working with us. 

Comparing the talent pool in the Philippines to other outsourcing destinations, General Manager for Bolder Group Philippines, Pocholo Niebres, explains that the Philippines is known to have one of the richest talent pools for outsourcing services. According to the IT Business Process Assoc of the Philippines, by the end of 2024, it is estimated that almost two million Filipinos are employed in a form of outsourced service, making it the second largest worldwide behind India. The Philippines is estimated to own 18 per cent of the global market share of outsourced work.  

“Because of a strong western influence in its primary, secondary and tertiary education systems, the workforce in the Philippines can easily integrate western business practices at a very competitive cost. Filipinos have a very long-term view of a career in outsourcing, creating much higher value in training, developing and retaining talent,” he adds. 

Bolder Group Philippines as your outsourcing partner

Bolder can help companies with their growth and international expansion through these various outsourcing services. This takes away the need to oversee and perform the regulatory requirements of employing staff. 

We understand that efficient back-office support is crucial in ensuring a business’s seamless operation. That’s why we offer a wide range of tailored back-office support services to meet our clients’ unique needs, including legal, accounting, compliance, and AML services. We can also perform typical back-office transactions in finance, administration and HR. For clients wanting a more hands-on approach, we can facilitate employment of a dedicated staff through our Employer of Record (EOR) services all within our network of Centres of Excellence. 

Additionally, because of our global presence, you are likely to have a Bolder contact in your jurisdiction regardless of your location or timezone. Get in touch with a Bolder contact in your location so we can scope your requirements. From there, we can determine the best-outsourced service and pricing to fit your needs.

Bolder Group does not provide financial, tax or legal advice and the information contained herein is meant for general information purposes only. We strongly recommend that before acting on any of the information contained herein, readers should consult with their professional advisers. The Bolder Group accepts no liability for any errors or omissions in the information, or the consequences resulting from any action taken by a reader based on the information provided herein.

Bolder Group refers to the global network of independent subsidiaries of Bolder Group Holding BV. Bolder Group Holding BV provides no client services. Such services are provided solely by the independent companies within the Bolder Group which are each legally distinct and separate entities and have no authority (actual, apparent, implied or otherwise) to obligate or bind Bolder Group Holding BV in any manner whatsoever. The operations of the Bolder Group are conducted independently and have no affiliation with third party financial, tax or legal advisory firms or corporations.